Reason: Your current floating license does not support the version of KeyShot that you are trying to open.
How To Fix It:
1. Send an email to [email protected] describing the error message. You will want to attach the Luxion.log and your current license file found in the License folder.
2. Once you receive your new license file, follow the license replacement instructions.
3. If KeyShot is not connecting to the server automatically, change the Server information manually:
- PC: Editing the registry entry
- Mac: Editing the environment variable.