For larger companies, there may be more than one KeyShot license server at the same or multiple locations.
KeyShot allows you to choose between different license servers. Below you will find instructions for changing the license server connection within KeyShot.
Please contact your IT department for VPN connection instructions when trying to connect to a remote license server.
How To Change Your License Server Connection
- Ensure that your client computer can connect to the current server.
- Open KeyShot Pro Floating.
- Windows: Go to the main menu and click Help > Floating license settings…
Mac: Go to the main menu and click KeyShot > Floating license settings…
- Change the port number and the hostname/IP address as needed. Click OK.
If your service status window does not look similar to the above image or if you are getting an error message when you start the server, you can use the troubleshooting guide for diagnosis.